Terms and Condition

LEMON COX ONLINE TERMS & CONDITIONS

Acceptance of Terms

By accessing and using this website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using the website.

Application and Account Details

By creating an account, you assume responsibility for maintaining the confidentiality of your account and password, as well as for restricting access to your computer. You agree to be accountable for all activities that occur under your account or password. LemonCox retains the right to refuse to supply any individual or company, decline service, terminate accounts, modify or delete content, or cancel orders at our discretion. We may enhance and personalize our services, content, and advertising by combining the information you provide with data from other companies, which may also occur reciprocally. Periodically, we share segments of our customer list with carefully screened companies so they can reach out to you with offers and information via mail, telephone, email, or other means. If you prefer not to have your name and mailing details shared or wish to notify us about duplicate mailings, please contact our customer service number: +45 50 350 450 or email info@lemoncox.com. LemonCox is dedicated to respecting your privacy. Although LemonCox maintains an electronic copy of each order, it is not accessible to you. All orders will be conducted in English. We may also contact you for market research purposes. By providing personal information, you consent to us utilizing it for appropriate anti-fraud checks.

Product Listings and Orders

Product Information: We strive to provide accurate product information, including descriptions, pricing, and availability. However, we do not warrant the accuracy or completeness of such information.
Order Placement: Placing an order on our website constitutes an offer to purchase the selected product(s). We reserve the right to accept or reject any order in our sole discretion.

Pricing and Payment

Pricing: The prices listed on our website are in DKK and are subject to change without prior notice. We will make reasonable efforts to ensure that the prices displayed are accurate.
Payment: We accept payment through Visa, Visa-electro, Maestro, and MasterCard via LUNAR. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.

Delivery and Returns

We always have free shipping; 30 days open purchase and free returns. If your ordered products are in stock, delivery time is 1-3 days, otherwise 2-3 weeks. If you are in a hurry, you can always contact us, and we will try to solve it. You can call us 24/7 at +45 50 350 450 or email info@lemoncox.com

Privacy and Data Protection

Data Collection: We collect and process personal information in accordance with our Privacy Policy. By using our website, you consent to our data practices as described therein.
Cookies: We use cookies to enhance user experience and gather statistical information. By using our website, you consent to our use of cookies as outlined in our Cookie Policy.

Complaints

If you have a complaint please email to info@lemoncox.com. Lemon Cox welcomes you to learn more about your complaints. Our objective is to address complaints promptly and empathetically. We ensure that all complaints are recorded, thoroughly investigated, and responded to.